Artifact: HEART Goals-Signals-Metrics — Kestrel Task Success
A HEART Task-Success row for Kestrel's core scheduling flow -- exercises co-19. Kestrel is a fictional product; every quoted number, question, or finding here is an illustrative, constructed example, not real data or a real transcript.
| Element | Content |
|---|---|
| Goal | Managers can publish a correct, conflict-free weekly schedule quickly. |
| Signal | A manager completes a schedule-publish attempt without hitting a validation error (a detected double-booking or an under-staffed shift) and without abandoning the draft partway through. |
| Metric | % of schedule-publish attempts that succeed on the first try; median time from opening a draft to publishing it. |
Last updated July 17, 2026