Artifact: Full Product Brief Consistency Check — Kestrel Swap Approval
A compact product brief assembled and checked for consistency -- exercises co-01, co-07, co-12, co-15, co-17. Kestrel is a fictional product; every quoted number, question, or finding here is an illustrative, constructed example, not real data or a real transcript.
Problem/outcome: managers currently lose track of routine swap requests for hours; the outcome sought is routine swaps resolved within minutes, not a new "approval screen" feature for its own sake.
MVP scope: fast-path SMS approval for routine, same-role, same-shift-length swaps only (the riskiest-assumption test), with a per-team disable toggle; explicitly not a general workflow engine and not cross-location swaps.
RICE-ranked mini-backlog:
| Item | Reach (per quarter) | Impact | Confidence | Effort (person-months) | RICE |
|---|---|---|---|---|---|
| Fast-path SMS approval | 500 | 2 | 0.8 | 3 | (500×2×0.8)÷3 = 266.7 |
| Per-team disable toggle | 500 | 0.5 | 1.0 | 0.5 | (500×0.5×1.0)÷0.5 = 500 |
| Approval-queue screen redesign | 300 | 1 | 0.5 | 2 | (300×1×0.5)÷2 = 75 |
Ranked: disable toggle (500) > fast-path approval (266.7) > queue redesign (75) -- consistent with the pitch's circuit-breaker, which keeps the toggle and the fast-path flow and cuts the queue redesign first if time runs short.
Metrics: this feature is one of the north-star's three input-metric levers (shift-swap completion rate) -- success here should move that input metric directly.
Experiment: hypothesis -- fast-path approval reduces median swap-request-to-decision time without increasing manager-reported wrong-approvals. Primary metric (OEC): median time from swap request to a final decision. Guardrail: manager-reported incorrect approvals (a swap that shouldn't have qualified as "routine" but was auto-approved) must not increase.
Last updated July 17, 2026