Artifact: Shape Up Pitch — Kestrel Swap-Approval Redesign

A Shape Up pitch for the fast-path swap-approval feature -- exercises co-25. Kestrel is a fictional product; every quoted number, question, or finding here is an illustrative, constructed example, not real data or a real transcript.

Appetite: 6 weeks, fixed. Not an estimate -- if the shaped solution below can't be built to a demoable state in 6 weeks, the scope shrinks; the appetite does not extend.

Problem: routine shift-swap requests sit unapproved for hours because manual review, buried in notifications, gets missed.

Solution outline (breadboard level): an approval queue screen for unusual swaps; a fast-path SMS one-tap reply for routine swaps meeting the FAQ's eligibility rule; a per-team toggle to disable fast-path entirely.

Rabbit holes (explicitly named, to avoid): do not build a general-purpose, configurable approval-workflow engine -- the eligibility rule is fixed logic, not a rules builder. Do not support swap chains involving more than two people (A swaps with B who swaps with C) -- single pairwise swaps only, this cycle.

No-gos: cross-location shift swaps (a shift moving between two different store locations) -- explicitly out of scope for this cycle, revisit later.

Circuit-breaker: if the fast-path SMS flow and the per-team toggle aren't both demoable by the end of week 5, cut the approval-queue screen redesign from this cycle's scope and ship fast-path-only against the existing review screen, rather than extending the appetite past 6 weeks.